DeviceMaster 500

Phone Support

You can contact Technical Support using one of the support facilities below.

  • SICK AG Hotline

    +49 (0) 211 5301 270

  • SICK, Inc


Email Support

You can access email support using one of these addresses, the SICK AG Hotline or SICK, Inc instead of calling Technical Support.


You can also contact SICK using one of the following addresses.

  • SICK AG Hotline Address

    Auto Ident

    Schiessstr. 56

    D-40549 Duesseldorf

  • SICK, Inc Address

    6900 W. 110th Street

    Bloomington, MN 55438

Download Page

Make sure that you installed the latest software. If you have not done so, check for the latest driver.

SICK AG Web Address

For more information, see the SICK AG Hotline web site.

Customer Forum

If you are connected to the internet, you can view any available FAQs for your product in the support forum.

RMA Information

Access the RMA web page where you can locate a phone number to call, submit a request, or email a request to return a product. It also provides the procedures and address information..

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