SDK Customer Support Policy
Comtrol will provide free of charge, support on the installation of the DeviceMaster Software Developer kit.
Support beyond normal installation is provided on a per hour fee-for-services basis.
The fee for support is $120 per hour with a $200 minimum per case.
Customers wishing support on a fee-for-services basis must be pre-approved by Comtrol prior to receiving support. Please contact Comtrol Customer Service for more information regarding fee based support.
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